Back to Notes From the Field

Katie Cox, Elk Hill’s PowerSchool Systems Administrator Retires after 35 years of service.

“I remember my first day at Elk Hill like it was yesterday.” Says Katie Cox. It was the fall of 1983 when Katie began her 35-year journey with Elk Hill, as the part-time Food Service Manager at the Goochland Campus. Katie recalls “Cooking has always been a passion of mine and working in kitchen at Elk Hill was one of the best times in my career. I was able to develop relationships with our residents and see the joy on their saves as they enjoyed a homecooked meal.”

Katie was known for relentlessly resolving issues. A previous performance evaluation stated that “if (she) was given something to do, she completed it.” This led Katie to taking on a full-time Office Assistant position, and as she laughingly recalled she was the ‘voice of Elk Hill’ as she was the recorded voice on Elk Hill’s answering machine. In those days, she also handled some human resource duties, responded to client file requests, transported clients to appointments, completed Request for Proposals (RFPs), and a host of other things.

And, as Elk Hill started to integrate technology into the workplace, there was only one ‘go to’ person to do it. She said, “I did a lot of OJT (on the job training) with no experience. Katie started setting up, installing software, troubleshooting and fixing computers. When a computer broke down, I had to find out what to do with it.” She took college courses, asked other technology experts, and she just did not stop until she figured it out.

As she reflected over the last 35 years with Elk Hill, she will miss seeing the youth day to day and watching their achievements, going whitewater rafting, catering annual award banquets, interacting with coworkers, and being a part of the positive Elk Hill culture. When asked to provide parting words she said, “Thank you Elk Hill for the opportunity to work at such a great company. I have enjoyed being part of making a lasting difference in young lives as they discover their skills and the courage they need to make positive changes.”